fv77 takes your privacy seriously. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your own information.
Your Privacy Matters: fv77 is committed to handling your personal data responsibly and transparently. This Privacy Policy applies to all users of the fv77 website, mobile application, and any related services. By using fv77, you agree to the practices described in this policy.
Welcome to the fv77 Privacy Policy. fv77 is an online gaming platform serving players in Bangladesh. When you use fv77 — whether you're browsing the site, creating an account, making a deposit, or playing a game — we collect certain information about you. This policy explains what that information is, why we need it, and how we keep it safe.
fv77 is the data controller for all personal information collected through the fv77 platform. That means we're responsible for deciding how and why your data is processed, and we're accountable for making sure it's handled correctly. We don't take that responsibility lightly.
This Privacy Policy should be read alongside the fv77 Terms and Conditions and Responsible Gaming Policy. Together, these documents set out the full framework governing your relationship with fv77.
If you have questions about anything in this policy, or if you want to exercise any of your data rights, you can contact the fv77 privacy team at any time using the details in Section 13.
fv77 collects personal data in several ways — directly from you when you register or interact with the platform, automatically when you use the fv77 website or app, and occasionally from third parties such as payment providers. Here's a breakdown of the categories of data we collect:
When you create an fv77 account, we collect the information you provide during the registration process. This includes your full name, date of birth, mobile number, and any other details required to set up your account. This information is necessary to verify your identity and ensure you meet the eligibility requirements to use fv77.
fv77 may ask you to provide identity documents as part of our Know Your Customer (KYC) process. This can include a copy of your national ID card, passport, or other government-issued identification. We may also request proof of address or proof of payment method ownership. This data is collected to comply with anti-money laundering regulations and to protect the integrity of the fv77 platform.
When you make a deposit or withdrawal on fv77, we collect transaction data including the amount, date, time, and the mobile banking number used (bKash, Nagad, or Rocket). We do not store full payment credentials — transactions are processed through secure third-party payment gateways.
fv77 records your gaming activity on the platform, including the games you play, the bets you place, the outcomes of those bets, and the duration of your gaming sessions. This data is used to provide the service, detect problem gambling patterns, and comply with regulatory requirements.
When you access fv77, we automatically collect certain technical information about your device and connection. This includes your IP address, device type, operating system, browser type, and session timestamps. This data helps us optimise the fv77 platform for different devices and detect suspicious access patterns.
| Data Category | Examples | Collection Method |
|---|---|---|
| Registration Data | Name, date of birth, mobile number | Provided by you |
| Identity Verification | National ID, passport copy | Provided by you |
| Financial Data | Transaction amounts, bKash/Nagad number | Provided by you / payment provider |
| Gaming Activity | Bets placed, game sessions, outcomes | Automatically collected |
| Technical Data | IP address, device type, browser | Automatically collected |
| Communications | Support chat logs, emails | Provided by you |
fv77 uses the personal data we collect for specific, legitimate purposes. We don't collect data we don't need, and we don't use data for purposes beyond what's described here. The main ways fv77 uses your personal data are:
fv77 will never use your personal data to make automated decisions that have a significant legal or similarly significant effect on you without first giving you the opportunity to request human review of that decision.
fv77 processes your personal data on one or more of the following legal grounds, depending on the specific purpose of the processing:
Most of the data processing fv77 carries out is necessary to perform the contract between you and fv77 — that is, to provide you with the gaming services you signed up for. This includes processing your registration data, managing your account, and handling your deposits and withdrawals.
Some processing is required by law. fv77 is obligated to verify the identity of its players, monitor transactions for signs of money laundering, and retain certain records for regulatory purposes. This processing is carried out to comply with applicable legal and regulatory requirements.
fv77 processes some data on the basis of its legitimate interests as a business — for example, to detect and prevent fraud, to improve the platform, and to ensure the security of our systems. Where we rely on legitimate interests, we have assessed that our interests do not override your rights and freedoms.
Where fv77 processes your data for marketing purposes, we do so on the basis of your consent. You can withdraw your consent to marketing communications at any time by contacting fv77 support or using the unsubscribe option in any marketing message you receive from us.
fv77 does not sell your personal data to third parties. We share your data only in the following limited circumstances:
fv77 works with a small number of trusted third-party service providers who help us operate the platform. These include payment processing partners (bKash, Nagad, Rocket), identity verification providers, customer support software providers, and cloud hosting services. All service providers are contractually required to handle your data securely and only for the purposes we specify.
fv77 may be required to share your personal data with law enforcement agencies, regulatory bodies, or other competent authorities where we are legally obligated to do so. This includes sharing data in connection with investigations into fraud, money laundering, or other financial crimes.
In the event that fv77 undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the new entity before your data is transferred.
fv77 never shares your personal data with advertisers, data brokers, or any third party for their own marketing purposes. Your data stays within the fv77 ecosystem and the limited circle of service providers who help us run it.
fv77 uses cookies and similar tracking technologies on its website and mobile application. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use the fv77 platform.
You can control non-essential cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling certain cookies may affect your ability to use some features of the fv77 platform. For full functionality, we recommend keeping essential and security cookies enabled.
fv77 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The specific retention periods we apply are:
When data is no longer required, fv77 securely deletes or anonymises it so that it can no longer be linked back to you as an individual.
fv77 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:
Despite these measures, no online platform can guarantee absolute security. If you suspect that your fv77 account has been compromised, please contact our support team immediately so we can take action to protect your account and data.
As an fv77 user, you have a number of rights in relation to your personal data. fv77 is committed to respecting and facilitating these rights. Here's what you're entitled to:
You can request a copy of all personal data fv77 holds about you. We will provide this within 30 days of your request.
If any of your personal data held by fv77 is inaccurate or incomplete, you have the right to have it corrected.
In certain circumstances, you can request that fv77 delete your personal data. This right is subject to our legal retention obligations.
You can ask fv77 to restrict the processing of your data in certain situations, for example while a dispute about accuracy is resolved.
You can request your personal data in a structured, machine-readable format so you can transfer it to another service provider.
You can object to fv77 processing your data for direct marketing purposes at any time, with immediate effect.
To exercise any of these rights, contact the fv77 privacy team via live chat or the email address in Section 13. We will respond to all data rights requests within 30 days. In complex cases, we may extend this period by a further 60 days, but we will notify you if this is the case.
The fv77 platform is strictly for adults aged 18 and over. fv77 does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has created an fv77 account or provided personal data to fv77, please contact us immediately using the details in Section 13.
Upon receiving a credible report that a minor has accessed fv77, we will immediately suspend the relevant account, delete any personal data collected from the minor, and refund any deposits made, subject to verification. fv77 uses age verification procedures during registration to prevent underage access, but we rely on users to provide accurate information during this process.
fv77 may send you promotional communications about new games, bonuses, and special offers. We will only send you marketing messages if you have opted in to receive them during registration or at a later point through your account settings.
You can opt out of fv77 marketing communications at any time by:
Opting out of marketing communications will not affect your ability to receive service-related messages from fv77, such as account security alerts, deposit confirmations, and withdrawal notifications. These messages are sent as part of the fv77 service and cannot be opted out of while your account is active.
fv77 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the services we offer. When we make material changes to this policy, we will notify registered users via the mobile number or contact details associated with their fv77 account, and we will update the "Last Updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how fv77 is protecting your data. If you continue to use fv77 after a revised Privacy Policy has been published, you are accepting the updated terms. If you do not agree with the changes, you should stop using fv77 and may request account closure.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way fv77 handles your personal data, please get in touch with our privacy team. We're here to help and will respond to all privacy-related enquiries as quickly as possible.
For data rights requests — such as access, erasure, or portability — please use the live chat or email channel and clearly state the nature of your request. fv77 will acknowledge your request within 3 business days and provide a full response within 30 days.
Privacy isn't an afterthought at fv77 — it's built into how the platform works from the ground up. Here's what that looks like in practice.
Every piece of data you send to fv77 — from your login credentials to your payment details — is protected by 256-bit SSL encryption. The same standard used by banks. Your data travels securely, every single time.
fv77 uses one-time password (OTP) verification for account login and sensitive actions. Even if someone gets hold of your password, they can't access your fv77 account without the OTP sent to your registered mobile number.
fv77 does not sell, rent, or trade your personal data to advertisers or data brokers. Your information is used only to provide and improve the fv77 service. That's a commitment we make to every player on the platform.
You have the right to access, correct, delete, and export your personal data at any time. fv77 makes it straightforward to exercise these rights — just contact support and we'll handle your request within 30 days.
Don't want promotional messages? No problem. You can opt out of fv77 marketing communications at any time through your account settings or by contacting support. We respect your inbox as much as we respect your data.
fv77 monitors all accounts and transactions in real time for signs of fraud and unauthorised access. If we detect anything suspicious on your account, we'll alert you immediately and take steps to secure it before any damage is done.
fv77 protects your privacy so you can focus on what matters — enjoying the games. Register today and experience a platform that takes both your security and your entertainment seriously.
18+ only. Please read our Privacy Policy and Terms and Conditions before registering.