fv77 Terms and Conditions — Know Your Rights

1 Acceptance of Terms

By accessing the fv77 website, mobile application, or any service provided under the fv77 brand, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. These terms apply to all users of the fv77 platform, including registered account holders and visitors who browse without registering.

fv77 reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised effective date. It is your responsibility to check this page periodically. Your continued use of fv77 after any changes are posted constitutes your acceptance of the revised terms.

These Terms and Conditions should be read alongside the fv77 Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and fv77.

2 Eligibility

To register and use the fv77 platform, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be a resident of a jurisdiction where online gaming is not prohibited by applicable law.
• You must not be a current employee, contractor, or immediate family member of an fv77 employee.
• You must not have been previously excluded or banned from the fv77 platform.
• You must have the legal capacity to enter into a binding agreement under the laws of your jurisdiction.

fv77 reserves the right to request proof of age, identity, and address at any time. Failure to provide satisfactory documentation within the timeframe specified by fv77 may result in account suspension or permanent closure.

3 Account Registration

3.1 One Account Per Person

Each individual is permitted to hold only one registered account on fv77. Creating multiple accounts — whether under the same name, different names, or using different mobile numbers — is strictly prohibited and will result in the permanent closure of all associated accounts and forfeiture of any balances held within them.

3.2 Accurate Information

When registering on fv77, you must provide accurate, complete, and up-to-date information. This includes your full legal name, date of birth, mobile number, and any other details requested during the registration process. Providing false or misleading information is a breach of these terms and may result in immediate account closure.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your fv77 login credentials. fv77 will never ask for your password via email, chat, or phone. If you suspect that your account has been accessed without your authorisation, you must contact fv77 support immediately. fv77 is not liable for losses resulting from unauthorised access caused by your failure to keep your credentials secure.

3.4 Account Verification

fv77 may require you to complete identity verification (KYC) before processing withdrawals or at any other point deemed necessary. Verification documents may include a national ID card, passport, or other government-issued identification. Accounts that fail verification may have withdrawals suspended until the process is completed satisfactorily.

4 Deposits and Payments

fv77 accepts deposits via bKash, Nagad, and Rocket. All deposits are processed in Bangladeshi Taka (BDT). The minimum deposit amount on fv77 is ৳100. There is no maximum deposit limit, though fv77 reserves the right to apply limits to individual accounts at its discretion.

4.1 Deposit Processing

Deposits made via bKash, Nagad, or Rocket are credited to your fv77 wallet in real time upon confirmation of the transfer. fv77 does not charge any fees on standard deposits. Any fees charged by your mobile banking provider are your responsibility and are not covered by fv77.

4.2 Deposit Restrictions

• All deposits must be made from a payment account registered in your own name.
• Third-party deposits — where someone else funds your fv77 account — are not permitted.
• fv77 reserves the right to return deposits and close accounts where the source of funds cannot be verified.
• Deposits made in error cannot be reversed once credited to your fv77 wallet and used in gameplay.

5 Withdrawals

Withdrawals from your fv77 wallet can be made to your registered bKash, Nagad, or Rocket account. The minimum withdrawal amount is ৳200. fv77 does not charge withdrawal fees on standard transactions.

5.1 Withdrawal Processing Time

fv77 processes the majority of withdrawal requests within five minutes of submission. In some cases — particularly where additional verification is required — processing may take up to 24 hours. fv77 will notify you via the platform if your withdrawal requires additional review.

5.2 Withdrawal Conditions

• Withdrawals can only be made to a payment account registered in your own name and matching the details on your fv77 account.
• You must have completed any applicable wagering requirements before withdrawing bonus-derived funds.
• fv77 reserves the right to request identity verification before processing any withdrawal.
• Withdrawals may be delayed or declined if fv77 has reasonable grounds to suspect fraud or a breach of these terms.

5.3 Unclaimed Balances

If your fv77 account remains inactive for a period of 12 consecutive months and contains a positive balance, fv77 will attempt to contact you using the details on your account. If no response is received within 30 days of that notification, fv77 reserves the right to apply an inactivity fee of ৳50 per month to the dormant balance.

6 Bonuses and Promotions

fv77 offers bonuses and promotional offers to both new and existing players from time to time. All bonuses are subject to specific terms that will be communicated at the time the offer is made. The general bonus conditions below apply to all fv77 promotions unless stated otherwise.

6.1 Wagering Requirements

Most bonuses on fv77 carry a wagering requirement — a multiplier that determines how many times the bonus amount must be wagered before it can be withdrawn as cash. For example, a ৳500 bonus with a 20x wagering requirement means you must place ৳10,000 in total bets before the bonus converts to withdrawable cash. The specific wagering requirement for each promotion will be stated clearly in the offer details.

6.2 Bonus Eligibility

• Welcome bonuses are available to new fv77 accounts only and can be claimed once per person.
• Reload and loyalty bonuses are available to existing players who meet the stated eligibility criteria.
• fv77 reserves the right to withdraw any bonus offer at any time without prior notice.
• Bonuses cannot be transferred between accounts or exchanged for cash outside of the stated wagering conditions.

7 Game Rules and Fair Play

All games available on the fv77 platform use certified Random Number Generator (RNG) technology to ensure that outcomes are genuinely random and cannot be predicted or manipulated. fv77 games are independently audited on a regular basis to confirm compliance with published Return to Player (RTP) rates.

7.1 Game Malfunctions

In the event of a technical malfunction during a game session — including server errors, disconnections, or software failures — fv77 will make every reasonable effort to restore the game to its state immediately before the malfunction occurred. Where this is not possible, the affected bet may be voided and the staked amount returned to your fv77 wallet. fv77 is not liable for losses caused by technical issues beyond its reasonable control.

7.2 Bet Limits

Each game on fv77 has a minimum and maximum bet limit that is displayed within the game interface before play begins. fv77 reserves the right to adjust bet limits at any time. Bets placed outside the stated limits may be voided at fv77's discretion.

7.3 Disputed Results

If you believe a game result on fv77 is incorrect, you must raise a dispute within 72 hours of the relevant game session. Disputes raised after this period may not be investigated. fv77's decision on disputed game results is final, subject to the outcome of any independent audit requested by the player.

8 Prohibited Conduct

The following activities are strictly prohibited on the fv77 platform. Engaging in any of these behaviours will result in immediate account suspension, forfeiture of balances, and may result in legal action:

• Using automated software, bots, scripts, or any other tool to interact with fv77 games or systems in a way not intended for human players.
• Exploiting software bugs, glitches, or errors to gain an unfair advantage. Any winnings derived from exploiting a known or unknown error will be voided.
• Colluding with other players to manipulate game outcomes or bonus structures.
• Using the fv77 platform for any form of money laundering, fraud, or other financial crime.
• Attempting to access another player's fv77 account without their authorisation.
• Providing false identity information or impersonating another person during registration or verification.
• Engaging in abusive, threatening, or harassing behaviour toward fv77 staff or other players via any communication channel.

9 Account Suspension and Closure

9.1 Suspension by fv77

fv77 reserves the right to suspend or permanently close any account at its sole discretion, including but not limited to cases where: a breach of these terms has occurred or is suspected; identity verification has not been completed within the required timeframe; the account has been used for prohibited conduct; or fv77 is required to do so by applicable law or regulatory authority.

9.2 Closure by the Player

You may request the closure of your fv77 account at any time by contacting fv77 customer support via live chat. Before closing your account, any remaining balance will be processed as a withdrawal to your registered payment method, subject to standard verification requirements. Accounts closed at the player's request can be reopened upon request, subject to fv77's discretion.

9.3 Effect of Closure

Upon account closure — whether initiated by fv77 or by you — all pending bonuses and promotional credits will be forfeited. Any active bets at the time of closure will be settled according to the standard game rules and the resulting balance processed accordingly.

10 Responsible Gaming

fv77 is committed to promoting responsible gaming and providing tools that help players maintain control over their gaming activity. We believe that gaming should be an enjoyable form of entertainment, not a source of financial or personal harm.

fv77 offers the following responsible gaming tools to all registered players:

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit into your fv77 account.
• Session Reminders: Receive a notification after a set period of continuous play to prompt you to take a break.
• Self-Exclusion: Temporarily or permanently exclude yourself from the fv77 platform. Self-exclusion periods range from 30 days to permanent closure.
• Reality Checks: Periodic on-screen reminders showing how long you have been playing and how much you have wagered in the current session.

11 Privacy and Data Protection

fv77 collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms and Conditions. By registering on fv77, you consent to the collection, storage, and processing of your personal data as described in the Privacy Policy.

fv77 uses your personal data for the following purposes:

• To verify your identity and age during registration and ongoing account management.
• To process deposits, withdrawals, and other financial transactions.
• To provide customer support and respond to your enquiries.
• To comply with legal and regulatory obligations, including anti-money laundering requirements.
• To send you promotional communications, where you have opted in to receive them.

fv77 does not sell your personal data to third parties. Data is shared only with service providers who assist in the operation of the fv77 platform, and only to the extent necessary for those services. All data sharing is governed by appropriate data processing agreements.

12 Limitation of Liability

To the fullest extent permitted by applicable law, fv77 and its directors, employees, and service providers shall not be liable for any direct, indirect, incidental, special, or consequential losses arising from your use of the fv77 platform, including but not limited to:

• Losses resulting from game outcomes, whether or not a technical malfunction was involved.
• Losses resulting from unauthorised access to your fv77 account due to your failure to maintain the security of your login credentials.
• Losses resulting from delays in deposit or withdrawal processing caused by third-party payment providers.
• Losses resulting from interruptions to the fv77 service caused by factors outside fv77's reasonable control, including internet outages, server failures, or force majeure events.

Nothing in these terms limits fv77's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.

13 Changes to These Terms

fv77 reserves the right to amend these Terms and Conditions at any time. When material changes are made, fv77 will notify registered players via the email address or mobile number associated with their account, or via a prominent notice on the fv77 platform. The updated terms will take effect 7 days after notification, unless the change is required by law or regulation, in which case it may take effect immediately.

If you do not agree with the revised terms, you must stop using fv77 and may request account closure before the new terms take effect. Continued use of fv77 after the effective date of any changes constitutes your acceptance of the revised Terms and Conditions.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a complaint or dispute, please contact the fv77 support team. Our customer support is available 24 hours a day, 7 days a week via live chat on the fv77 platform.

For formal written enquiries, you may also contact fv77 via the email address listed in the About Us section of the website. fv77 aims to respond to all formal written enquiries within 5 business days.